Customer reviews of White Cottage Car Centre

By Andy L on 01 December 2019 | Purchase not verified

Bought a car, new it was a bit overpriced, they weren't willing to give any discount, only bought it because my partner liked it. Later finding out that all tyres are cheapest budget tyres, all under inflated and possible slow deflate, tyre valves were missing, so now have to spend money I shouldn't have to to fit decent tyres on, because don't trust these to get us through winter especially when transporting kids and a baby. And also noticed back panel hanging off. Otherwise decent service and delivered via transporter for free so can't fault them on that. But the car if not worth what we paid, overpriced by at least a grand.

Reply from White Cottage Car Centre on 02/12/19

Thankyou for your review, sorry the tyres were not your preferred brand but if you would like to contact us regarding your missing valve caps we can easily supply some.With regards the price of the vehicle , we ensure our cars are very well priced and are competitive within the market.

By Jordan F on 22 November 2019 | Purchase not verified

Avoid garage at all cost!! Selling cars with faults and refusing to take the car back after having more than the one chance to repair the vehicle!! Very poor attitude over the phone and not a care in the world.

Reply from White Cottage Car Centre on 25/11/19

As a long established and reputable garage we take our obligations and responsibilities very seriously and must strongly disagree with your slanderous and untrue comments. We are disappointed you feel the need to leave this and several other untrue negative reviews.To clarify, the fault you have notified us of after 5 months and 5000 miles of ownership, has not been mentioned previously and as discussed today we would need to inspect the vehicle before we can proceed.

By Alex C on 20 September 2019 | Purchase not verified

Top of there class.... genuine people, highly recommendable

Reply from White Cottage Car Centre on 20/09/19

Your review is much appreciated, many thanks

By Philip S on 07 May 2019 | Purchase not verified

Visited after seeing car online. It was as descibed and lived up to the pictures in the ad. Staff were approachable and friendly. As its a cabriolet it will probably rain for the rest of the year now. Left with it within 90 minutes taxed and insured for the day. Excellent service.

Reply from White Cottage Car Centre on 11/06/19

Thankyou for your review it is much appreciated

By stephen B on 18 November 2018 | Purchase not verified

Absolutely fantastic guys and well worth the trip down from Glasgow as the car was 100 times better than expected Any questions answered quickly and anything asked was either done or explained fully No pressure and easy to deal with and I know where I am going to come back to for my next purchase it’s here White cottage has set standards I’ve not even seen in national garage companies as it’s full on customer satisfaction Well done and looking forward to buy my wife’s car from your company Anyone who see a car from here anywhere in the UK can buy with confidence in getting a right car at a great deal Thanks very much

Reply from White Cottage Car Centre on 18/11/18

Glad you are happy with the Landcruiser and many thanks for your kind words.

By Gary B on 10 November 2018 | Purchase not verified

Drove my son over from Wigan, Lancashire a few years ago to purchase a car and saved nearly £1000 on a Fiesta 1600s compared with a similar model that a local (Wigan)franchise dealer was selling, and their service and helpfulness was first class. My son is still pleased with the car and has had no problems with it. Thanks guys, from Gary Blears in Wigan.

Reply from White Cottage Car Centre on 11/11/18

Thankyou for taking the time to leave this review it is greatly appreciated.

By Eddie B on 01 January 2018 | Purchase not verified

Daughter bought a Kia Picanto.No pushy salesman.Gave her the key to check the car over.Then took her for a test drive.Payed a deposit to hold car.Day of collection all paperwork filled in .Even let her tax it on their computer.Only problem when collecting car it would not start.No petrol in it.They offered to get some,but I said I'd go for it .They gave me a can and the money for the petrol. Once petrol added car was fine.Many thanks lads.

Reply from White Cottage Car Centre on 02/01/18

Glad to hear you are happy with both the car and the service you received . Thankyou for your review it is much appreciated

By Mrs C on 08 November 2017 | Purchase not verified

Nothing is too much trouble for those guys. I saw a car I liked, gave it a whirl - no pressure from the team. I asked to PX my old car - price was just right. When I asked to sit down, switch my insurance and tax my car from their office, they could not be more helpful, giving me space, a computer screen, and permission to do it all there - with a baby attached to my front and everything! A friendly, decent, fair business. You guys should be proud of how you run the place!

Reply from White Cottage Car Centre on 09/11/17

Your review is greatly appreciated, many thanks and happy motoring

By Curtis H on 12 October 2017 | Purchase not verified

Got my car here last month and have had no problems I got a good part exchange deal

Reply from White Cottage Car Centre on 13/10/17

Glad to hear all is well with your car, many thanks for your comments

By Claire L on 01 October 2017 | Purchase not verified

Great experience buying a car with these guys, thankyou very much!

Reply from White Cottage Car Centre on 02/10/17

Thank you for your review, glad you had a great experience!